Return Policy

>Welcome to our shop! If you visit our shop it means that you automatically accept all these terms and conditions. Please carefully read all information concerning our guidelines, terms and agreements. Nowadays it is very important to care about the information because we are living in the informational society and you can't underestimate the way information will be used and shared. Trust is the cornerstone of friendship and we appreciate your decision to choose our store. We are giving you a full access to different types of information concerning your account.

>Returns are accepted if reported within 14 days of delivery. All returns must be in "as is" condition. It should be in new and good condition as send by seller. If used, it is not acceptable and no refund will be given. The buyer has to pay for return shipping.  In addition to that, the buyer will be refunded by the seller after deducting the initial shipping cost. Because "Free shipping" apply to those buyer who buy and keep the item. If the buyer returns the item, he/she will be responsible for paying shipper's initial cost.  The 20% of the restocking fees will be deducted because seller has spend time for packing, handling and shipping.

Damanged Item

> If you received a damaged merchandise, please message us.

> In message, please write down your email and phone for better communication.

> The first thing is, once you see damanged item- do not use it, do not trash the packaging - the outer box.

> When you received the damaged parcel, do not accept the parcel from (USPS OR FEDEX). But this is not practical because usually they deliver without your absense. (This apply when you are physically near by)

> We might required photographs (in different angles) of damaged item  as well as packaging whether damaged or not damaged.

> Then please messege us and we will resolved the issue.

 

NOTE: Because this process takes longer time to solve among buyer, seller, wholesaler, manufacturer, shipping company. We will try to avoid. We always wait for shipping company and approval to get refund, or manufacturer in finding out solutions.